Shipping & Delivery

DOMESTIC DELIVERIES

  • We ship all your orders using JNE, for their term and condition and shipping leadtime you can check their web at www.jne.co.id
  • When placing your order, please take into consideration that we ship orders based on this schedule:

 

Payment Confirmation

Payment Checking

Order Shipment

Monday

Tuesday

Thursday

Tuesday

Wednesday

Friday

Wednesday

Thursday

Monday

Thursday

Friday

Tuesday

Friday

Monday

Wednesday

Saturday

Monday

Wednesday

Sunday

Monday

Wednesday

 

  • We will deliver your purchased item(s) once we have received invoiced full amount transfer.
  • Our Finance will check your payment every Monday – Friday at 5PM. So if you transferred your order invoice at 5PM and afterwards, it will be processed the following day.
  • You will be sent an email confirmation 1 day after your order has been dispatched with tracking information.

 

OVERSEAS DELIVERIES

  • We use EMS POS INDONESIA for details regarding their term and condition you can check their web: http://ems.posindonesia.co.id
  • When placing your order, please take into consideration that we ship orders based on this schedule:

 

Payment Confirmation

Payment Checking

Order Shipment

Monday

Tuesday

Thursday

Tuesday

Wednesday

Friday

Wednesday

Thursday

Monday

Thursday

Friday

Tuesday

Friday

Monday

Wednesday

Saturday

Monday

Wednesday

Sunday

Monday

Wednesday

 

SHIPPING FEE

  • Please refer to http://www.jne.co.id for domestic rates. International rates are upon request.
  • International rates may change based on exchanged rate. For shipping cost and order please contact our customer service: shop.danjyohiyoji@gmail.com
  • Customers will be charged shipping fees based on the weight of their order. If the accumulated weight exceeds 1 kg, another kg will be added to shipping fees. Weight of every item is stated on the product detail page.

SHIPPING RULES & RESTRICTIONS

  • We do not responsible in risk of loss of the merchandise once the goods are received at the designated address based on the report of the shipping company (JNE & EMS)
  • We do not take responsibility if JNE & EMS can’t deliver the package in time do to incomplete address, misspelled address or no recipient at the address. Please check your JNE shipping code in the ‘Track Order’ links at the top of the page and call JNE customer service (021-2927 8888) EMS (021-161) to deal with the problem.

TRACKING YOUR SHIPMENT

Once your order has been shipped via JNE (domestic), you will receive an automated e-mail with your tracking information. Your tracking information can also be found by logging in to your account and viewing your orders.

 

PENGIRIMAN DOSMETIK

  • Semua order domestik akan dikirimkan menggunakan  JNE, syarat dan ketentuan mengenai layanan mereka dapat di cek pada: www.jne.co.id
  • Kami akan memproses order anda berdasarkan jadwal berikut ini:

Konfirmasi Pembayaran

Cek Pembayaran

Pengiriman

Senin

Selasa

Kamis

Selasa

Rabu

Jumat

Rabu

Kamis

Senin

Kamis

Jumat

Selasa

Jumat

Senin

Rabu

Sabtu

Senin

Rabu

Minggu

Senin

Rabu

  • Kami akan mengirimkan barang yang sudah dipesan setelah pembayaran penuh kami terima.
  • Cek pembayaran akan dilaksanakan setiap hari Senin – Jumat maksimal sampai pukul 17.00. Pembayaran yang dilakukan setelah pukul 17.00 akan diproses keesokan harinya.
  • Kami akan mengirimkan email konfirmasi pengiriman beserta nomor resi pengiriman dengan email terpisah, 1 (satu) hari setelah pengiriman dilakukan.

 

Pengiriman Internasional

  • Kami menggunakan layanan EMS POS INDONESIA untuk pengiriman internasional. Untuk syarat dan ketentuan mengenai layanan mereka dapat dicek pada: http://ems.posindonesia.co.id
  • Kami akan memproses order anda berdasarkan jadwal berikut ini:

Konfirmasi Pembayaran

Cek Pembayaran

Pengiriman

Senin

Selasa

Kamis

Selasa

Rabu

Jumat

Rabu

Kamis

Senin

Kamis

Jumat

Selasa

Jumat

Senin

Rabu

Sabtu

Senin

Rabu

Minggu

Senin

Rabu

 

BiayaPengiriman

  • Harap mengacu pada data di http://www.jne.co.id untuk biaya pengiriman dalam negri atau bisa di cek pada saat berbelanja di webstore setelah anda melakukan proses “Checkout”. Biaya pengiriman internasional akan diberikan sesuai permintaan.
  • Nilai tukar mata uang asing terhadap Rupiah dapat berubah-ubah sesuai dengan kondisi pasar. Untuk mengetahui nilai pasti biaya pengiriman, harap menghubungi layanan pelanggan kami via email di shop.danjyohiyoji@gmail.com
  • Besarnya biaya pengiriman ditentukan berdasarkan bobot barang yang dikirimkan. Perhitungan biaya pengiriman dilakukan pada kelipatan 1 (satu) kilogram. Perkiraan bobot produk, dapat dicek pada detail informasi barang.

 

SYARAT DAN KETENTUAN PENGIRIMAN

  • Kami tidak bertanggungjawab terhadap semua kerusakan atau kehilangan yang terjadi karena adanya kesalahan penanganan yang dilakukan oleh pihak penyedia layanan pengiriman (JNE dan EMS).
  • Kami tidak bertanggungjawab jika pihak penyedia layanan pengiriman (JNE dan EMS) tidak dapat melakukan pengiriman karena adanya kesalahan pada alamat yang diberikan. Mohon untuk mengecek di web penyedia layanan pengiriman atau layanan pengalaman JNE: (021-2927 8888) EMS (021-161)untuk mengatasi permasalahan yang terjadi.

MENGECEK STATUS PENGIRIMAN

Setelah order dikirimkan, kami akan mengirimkan email mengenai detail nomor resi pengiriman order tersebut. Selain itu, anda dapat melakukan pengecekan nomor resi pengiriman dengan mengakses ID anda pada web kami.